FREQUENTLY ASKED QUESTIONS
Only 400,000 tickets are available.
The following people (and anyone who resides at the same address as them) are prohibited from purchasing a ticket: MSWA Board Members, MSWA Executive Team Members, MSWA Head of Departments, MSWA Marketing Team Members, MSWA Information Systems Team and Ticket Fulfilment Staff, RSM Australia Directors and employees associated with the lottery draw and any staff member who works on the MSWA Account from MSWA’s associated agencies.
Ticket purchasers must be 18 years, or older and cannot purchase a ticket under the name, or for a minor.
Early Bird Close: Midnight, Wednesday 7 August 2024
Early Bird Draw: Friday, Friday 9 August 2024*
Final Ticket Sales Close: Midnight Wednesday, 25 September 2024
Grand Prize Draw & Platinum Club Draw: Friday, 27 September 2024
*Only tickets purchased before Midnight, Wednesday 7 August 2024 are eligible for the Early Bird prize. If all tickets are sold before Midnight, Wednesday 7 August 2024 all prize draws will be completed on Friday, 9 August 2024
MSWA, 154 Abernethy Road, Belmont, WA 6104
The Early Bird Prize winner is eligible to win the Grand Prize.
All winners will be notified by telephone and in writing, shortly after the prize draws have been completed.
Winners of all prizes will deal directly with MSWA.
Unfortunately, the prizes are not donated. MSWA negotiates and agrees on a price with each of the prize suppliers. In many cases, a generous discount is offered to support a worthy charity. If your business would like to donate a prize for use in our fundraising programs, please call MSWA on 1300 769 019 or email [email protected].
MSWA are not authorised to process ticket refunds without written approval from the Department of Racing, Gaming and Liquor. This process may take a number of weeks. Refunds cannot be offered after the final prize draws have begun.
Changing, adding, or removing a name from one our lottery tickets is not permitted. This is to ensure that the person (or people) who purchased the ticket is eligible to claim their prize.
In order to award any of our prizes in the MSWA Multi-Choice Raffle, MSWA are required to sight identification proving that the winning name(s) matches the name(s) on the ticket. If someone had changed the name(s) on that ticket (or removed the other person listed on the ticket) this would lead to legal complications around who has the right to claim the prize.
Please note that if you were to win a prize with your ticket and wanted to share that prize with another person, you would be welcome to do so – their name doesn’t need to be on the ticket, as it would be your responsibility to share any prizes.
If you have purchased a ticket and would like to change, add or remove a name then the best approach is to request a refund for your original ticket and purchase a new ticket. Any new tickets purchased would have a different ticket number than the original ticket. Please note that requests for ticket refunds need written approval from the Department of Racing, Gaming and Liquor commission. This process may take a number of weeks. Refunds cannot be issued after the prize draws have begun.
If you have requested your ticket(s) to be delivered by Australia Post you should receive your tickets in the mail within 10 working days of us processing your official order form.
You will receive your ticket via email at the end of your online ticket purchase. For purchases over the phone you will receive your ticket purchase confirmation via email within 2 business days.
MSWA has a Privacy Policy which can be reviewed at mswa.org.au/privacy-policy. All credit card details and transactions are conducted in line with current legislation. MSWA does not sell or share any personal data with any other parties.
Your purchase will appear on your credit card statement as 'MSWA Lottery’ or ‘MULTIPLE SCLEROSIS SOCIETY' – MSWA manages the MSWA $3.00 Multi-Choice Raffle and all ticket billing.
Yes. The Raffle Permit is issued by the Department of Racing, Gaming & Liquor and the permit holder is Tony Millar, Chief Marketing Officer at MSWA.
MSWA manages all its fundraising programs, including the MSWA $3.00 Multi-Choice Raffle.
The proceeds from the raffle support thousands of Western Australians living with neurological conditions. Over the past decade, MSWA has contributed over $38 million to fund research into finding the cause, better treatments and, hopefully, a cure for MS and other neurological conditions.
You can donate online at www.mswa.org.au/donate or by calling 1300 769 019.
